I'm a trained UX professional who has a sincere interest in solving strategic problems identified through user centred design. My ambition and maturity has been demonstrated having founded a startup while I in high school, taking graduate HCI courses as an undergrad, the publication of several patents and an academic paper, and most recently, shaping product strategy at a startup that was acquired by Microsoft.
After working in the technology field for several years I have witnessed many technology trends:
Everyday computing moving from desktops/laptops to smartphones and smart devices (Echo)
Advances in AI that allow machines to reason about language, vision and speech
Big data and cloud computing revolution making insights cheap to discover
These advances have the potential of making a positive impact on humanity. Unfortunately, technology is often built in a vacuum, without consulting the people who will be interacting with the technology to understand their problems. This results in technology that is at best difficult to use or worse putting the lives of people in danger (i.e. texting and driving).
My work is focused on developing research methods that understand the challenges posed by today's technology and the underlying challenges people want technology to solve. Technology designers can use these approaches to develop more humane technology that is accessible to the greater society.
Peer-Reviewed Conference Paper
Maluuba Inc. (acquired by Microsoft)
Business Program Manager
2012 - 2017
Conducted user studies to identify user scenarios for a personal assistant application for Android
Critiqued designs of personal assistant application and field tested application in preparation for global launch
Developed automated testing system which stress tested the application on real-world devices and scenarios
Defined corporate research strategy identifying trends in the voice assistant / AI space
Research in Motion (BlackBerry) Ltd.
Core UI Developer Intern
Added features to BlackBerry 7 Core UI Components (i.e. textbox) improving UX
Investigated and fixed Core UI bugs reported by testers and end users
Straightway Technologies Inc.
President & CEO
Developed software to correct quality issues on plant floor (40K+ lines of C++)
Software licensed to Ford Motor Company
Doctor of Philosophy, Computer Science
University of York
Master's of Science, Human Centred Interactive Technology with Distinction
Class of 2020
University of Waterloo
Bachelor of Computer Science, Minor Economics
Class of 2013
CS349: User Interfaces
CS489: Human-Computer Interaction
CS889: Open Source Usability
CS889: Advanced Interaction Paradigms